Deleted files, a drive that was formatted by mistake, a computer that won't start, or a USB drive or SD card that asks to be formatted: the files are often still there.
Stop using the drive and don't save anything new on it. Drives that click, buzz or aren't detected at all may need a clean-room lab; I'll check it and tell you first.
Drop-off is by appointment. I'm often out on house calls, so please call or text before coming by. On-site visits available.
October launch offer: Free diagnostic (normally $45) + $20 off your first repair of $75 or more. One per customer. Mention the website when you call or text. Ends Oct 31, 2026.
Prices
Recover files from a computer, USB drive, external drive or SD card
Deleted photos or documents, a drive you formatted by mistake, folders that disappeared, or a drive that says it “needs to be formatted”.
$159flat rate
What's included
Deep scan of computer drives, USB flash drives, external hard drives, portable SSDs and camera SD cards
Recovery of deleted photos, videos, documents and missing folders
Recovered files copied to a new drive or USB stick
Not included: Drives that click, buzz or aren't detected at all need a clean-room lab. I'll check it and tell you first. No files recovered, no charge.
Every price is posted. You get the exact total before any work starts. See all prices
How it works
1. I check it
Call or text to set a time. I find out what's wrong.
2. You decide
I explain the problem in plain words and give you the exact total before any work starts.
3. No fix, no charge
If I can't fix it, you pay $0.
Questions
What if nothing can be recovered?
Then you pay nothing for the recovery.
Can you recover a formatted USB or external drive?
Usually, yes, as long as nothing new was saved on it.
How much does a diagnostic cost?
$45 per device (free during the October offer). It's waived if you go ahead with the repair, and there's no charge if it can't be fixed.
Are parts included?
Each price is marked. "Part included" means the price is all-in. "+ part" means I quote the part for your exact model before ordering, so you know the full total before you say yes. You can also bring your own part.
Will I lose my files?
Most repairs don't touch your data. When a reinstall is needed, the "reinstall + data backup" service saves your documents, photos, desktop and bookmarks first and restores them afterward.
Areas served
Drop-off in Rancho Palos Verdes by appointment, or on-site in:
Rancho Palos Verdes
Palos Verdes Estates
Rolling Hills
Rolling Hills Estates
San Pedro
Lomita
Harbor City
Torrance
Redondo Beach
Hermosa Beach
Manhattan Beach
Carson
Gardena
Wilmington
Long Beach
Not sure it's this?
Tell me what's happening in your own words. A photo helps.