Pop-ups that won't go away, fake warnings telling you to call a number, a browser that opens strange pages, or someone who got remote access to your computer after a scam call.
I remove it, close what was left open, and show you how to avoid it next time. If someone had remote access, change your bank and email passwords from another device.
Drop-off is by appointment. I'm often out on house calls, so please call or text before coming by. On-site visits available.
Pop-ups, browser redirects, fake virus warnings, unknown programs, “tech support” scam calls.
What's included
Not included: Ransomware file decryption. I can check whether your files are recoverable.
Takes forever to start, freezes, fans always running.
What's included
Every price is posted. You get the exact total before any work starts. See all prices
Call or text to set a time. I find out what's wrong.
I explain the problem in plain words and give you the exact total before any work starts.
If I can't fix it, you pay $0.
Disconnect the computer from the internet, call your bank, then call or text me. I remove their access and check what they installed.
$45 per device (free during the October offer). It's waived if you go ahead with the repair, and there's no charge if it can't be fixed.
Each price is marked. "Part included" means the price is all-in. "+ part" means I quote the part for your exact model before ordering, so you know the full total before you say yes. You can also bring your own part.
Most repairs don't touch your data. When a reinstall is needed, the "reinstall + data backup" service saves your documents, photos, desktop and bookmarks first and restores them afterward.
Drop-off in Rancho Palos Verdes by appointment, or on-site in:
Tell me what's happening in your own words. A photo helps.