Windows reinstall and repair in Rancho Palos Verdes
When Windows is too damaged to repair, a fresh start fixes it for good. I can keep your files, or erase everything if you're selling or giving the computer away.
Smaller problems, like stuck updates or a Start menu that won't open, are usually fixed without reinstalling.
Drop-off is by appointment. I'm often out on house calls, so please call or text before coming by. On-site visits available.
October launch offer: Free diagnostic (normally $45) + $20 off your first repair of $75 or more. One per customer. Mention the website when you call or text. Ends Oct 31, 2026.
Prices
Fresh start, keep my files
Fresh Windows, but keep your stuff.
$169flat rateUp to 500 GB of files
What's included
Back up Documents, Pictures, Desktop, Downloads, bookmarks
Clean reinstall with drivers and updates
Restore everything afterward
Not included: Over 500 GB, or reinstalling programs that need your license keys, quoted first.
Fresh start: erase and reinstall Windows
Fresh start for a messy or badly infected computer.
$119flat rate
What's included
Wipe and reinstall Windows 10/11 (uses your existing license)
All drivers and updates
Bloatware-free setup
Not included: Your files are erased. Choose the reinstall + data backup option to keep them.
Stuck on updates
Stuck on “Working on updates”, or installs and then undoes itself every restart.
$79flat rate
What's included
Clear the stuck update
Install all updates properly
Start button or programs not working right
Start button or taskbar frozen, settings won't open, error messages about missing files.
$79flat rate
What's included
Repair Windows system files
Your files and programs stay
Can't sign in, or my desktop and files disappeared
“We can't sign in to your account”, empty desktop, files seem gone.
$109flat rate
What's included
Repair or rebuild your profile
Move your files, desktop, bookmarks and email settings back
Every price is posted. You get the exact total before any work starts. See all prices
How it works
1. I check it
Call or text to set a time. I find out what's wrong.
2. You decide
I explain the problem in plain words and give you the exact total before any work starts.
3. No fix, no charge
If I can't fix it, you pay $0.
Questions
How much does a diagnostic cost?
$45 per device (free during the October offer). It's waived if you go ahead with the repair, and there's no charge if it can't be fixed.
Are parts included?
Each price is marked. "Part included" means the price is all-in. "+ part" means I quote the part for your exact model before ordering, so you know the full total before you say yes. You can also bring your own part.
Will I lose my files?
Most repairs don't touch your data. When a reinstall is needed, the "reinstall + data backup" service saves your documents, photos, desktop and bookmarks first and restores them afterward.
Areas served
Drop-off in Rancho Palos Verdes by appointment, or on-site in:
Rancho Palos Verdes
Palos Verdes Estates
Rolling Hills
Rolling Hills Estates
San Pedro
Lomita
Harbor City
Torrance
Redondo Beach
Hermosa Beach
Manhattan Beach
Carson
Gardena
Wilmington
Long Beach
Not sure it's this?
Tell me what's happening in your own words. A photo helps.